
This is a system of voice registration in a packet transmission network. It enables registration of telephone calls using TCP/IP protocols for transmission. The system also makes it possible to follow calls in real time.
UNICALL VoiceRegister has been created by means of the Delphi programming environment and the ANSI C language, thanks to which it is fast and reliable. It makes it possible to register several dozen channels at the same time using a medium class PC. Registered calls are stored[...]
UNICALL CTI is a CTI class IT system. CTI technology (Computer-Telephone Integration) defines mechanisms of co-operation between computer systems and telephone exchange infrastructures.
UNICALL CTI makes it possible to control a telephone exchange (PABX) through the implementation of a standard CSTA protocol. CSTA (Computer Supported Telephony Applications) defined by ECMA determines communication procedures between CTI class applications and the infrastructure of the PABX system.
UNICALL CTI[...]
WebTimesheet is a system designed to analyse the profitability of a company's projects and to record and supervise its employees' labour time.
Main advantages of WebTimesheet:
o possibility of measuring the work efficiency of all employees included in the system;
o project profitability control;
o management of labour time of employees taking part in a project;
o remote, unlimited access to the system;
o project management support;
[...]
WebAgent - the Internet application - is designed to actively support the process of insurance sales. It is an ERP/CRM class application targeted at:
o insurance agencies;
o brokers;
o multi-agents;
o agents.
The process of insurance sales is realised through:
o gathering all the employees' knowledge, regardless of their individual contact bases, in a central repository containing information about individual and institutional customers (addresses,[...]